Patient Rights and Responsibilities

These rights and responsibilities reaffirm the commitment of
Facets Private Healthcare Group, LLC.
to excellence in the care and service of patients and families.

Patient Rights:

To be respected as an individual and to receive competent and compassionate care.

To know the names of all health care providers and staff members caring for you and to have complete
information regarding diagnosis, prognosis and treatment in language you understand.

To be able to access all information necessary to make an informed consent prior to procedures and
treatments. You have the responsibility to notify your health care provider if you do not understand.

To refuse consent for treatment and to receive full information regarding the consequences of this action.

To have your medical information kept confidential by your insurance plan and health care provider.
Confidentiality laws and professional rules of behavior allow your health care provider to release medical
information only when it is required for your care, required by law, necessary for the administration of your
plan or to support your health care programs or operations that evaluate quality and service. We may also
summarize information in reports that do not identify you or any other participants specifically.

To have your health care provider give you information about your medical condition and treatment options
regardless of benefit coverage or cost. You have the right to receive this information in terms you understand.

To review your or your child’s medical records and your bill and to have them explained.

To respectful response to reports of pain.

Patient Responsibilities:

To provide all information about your or your child's health as completely and as accurately as possible.

To respect the privacy of other patients and families.

To meet the financial obligations for your or your child's care.

To discuss with your health care provider any questions, concerns or dissatisfaction you have about your or
your child's care.

To obtain the information you need about your health care plan, including information about covered services
and non-covered service and any costs you will be responsible to pay.

Keep scheduled appointments and notify the office ahead of time if you are going to be late or miss an
appointment.

To notify your employer and health care provider's office as soon as possible about any changes in family
size, address, phone number, or membership status. [top]